Privacy Policy

We collect information necessary to deliver visa, work permit, and student visa consultancy services. This may include:

• Personal Identification: Full name, date of birth, nationality, and passport details.
• Contact Information: Email address, phone number, and mailing address.
• Application Documents: Educational certificates, employment letters, financial statements, and other documents required for visa processing.
• Communication Data: Messages, inquiries, and correspondence you send us via email, phone, or social media.
• Technical Data: IP address, browser type, device information, and pages visited on our website (collected automatically via cookies and analytics tools).

We collect this data when you submit a consultation request, fill out a contact form, or communicate with us directly.

Your information is used solely to serve you. Specific purposes include:

• Processing and managing your visa or immigration application.
• Communicating updates, document requests, and appointment schedules.
• Providing personalised advice tailored to your destination country and profile.
• Improving the quality and responsiveness of our services.
• Complying with legal and regulatory obligations in Bangladesh and relevant destination countries.
• Sending service-related notifications (not unsolicited marketing).

We do not use your personal data for automated decision-making or profiling.

We treat your information with discretion. We share it only in the following circumstances:

• Embassy & Government Authorities: Visa and immigration applications necessarily involve submission to the relevant embassies, consulates, or immigration departments.
• Authorised Service Partners: Document attestation agencies, translation services, or courier partners strictly required to complete your application—all bound by confidentiality obligations.
• Legal Requirements: Where we are required to disclose information by law, court order, or government directive.

Our website may use cookies and similar technologies to enhance your browsing experience and understand how visitors use the site. These may include:

• Essential Cookies: Necessary for the site to function correctly.
• Analytics Cookies: Help us understand site traffic and usage patterns (e.g., Google Analytics).

You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of the site.

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse. These include:

• Secure handling and storage of physical documents.
• Restricted staff access on a need-to-know basis.
• Use of encrypted communication channels where applicable.

While we take security seriously, no method of transmission over the internet is 100% secure. We encourage you to avoid sharing sensitive information through unsecured channels.

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, including completing your application, resolving disputes, and meeting any legal obligations.

Once your case is concluded and any applicable retention period has passed, your data is securely deleted or anonymised.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request erasure of your data, subject to legal or contractual requirements.
• Objection: Object to certain uses of your personal data.
• Withdraw Consent: Where processing is based on your consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us at the details provided at the end of this policy. We will respond within a reasonable timeframe.

Our website may contain links to external sites (e.g., embassies, government portals, our social media pages). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Our services are intended for adults. We do not knowingly collect personal data from individuals under the age of 18 without verifiable parental or guardian consent. If you believe a minor has provided us with personal data without consent, please contact us and we will take steps to remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, the "Last Updated" date at the top of this page will be revised.

Continued use of our services after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please reach out to us: